If you are having problems applying the example design to your touch panel:
- Remember that design files are transferred to an AMX touch panel by way of the controller.
- Open the Rane_HAL_TP.tp4 design file in TPDesign.
- Select Connect from the Transfer menu to bring up the Connect dialog.
- If there is no entry for your controller in the Connect dialog’s connection list add one by clicking the New button.
- Once your controller has a connection in the list, select Send To Panel from the Transfer menu to transfer the design to the touch panel.
- NetLinx Studio provides tools to help with troubleshooting connectivity problems.
- Select Telnet Session from the Tools menu.
- Add an entry with your controller’s IP to the List of Addresses in Telnet Settings if one does not exist.
- Select your controller’s address entry and click the OK button to start the telnet session.
- Type help from the telnet prompt to see the various command line tools at your disposal.
- Verify that your controller has established communications with the control server running on your PC by entering ip status from the telnet prompt.
- Verify that your touch panel has established communications with your controller by entering show tcp from the telnet prompt.
If the AMX controller cannot connect to the Halogen Control Server:
- Make sure the PC and controller are on the same network and have compatible IP addresses.
- Make sure the IP address configured for the HAL1 in the controller is the IP address of the PC running Halogen and that the port is 4996.
- Ensure that the firewall on the PC allows TCP/IP communication on port 4996.
If the AMX controller connects to the Halogen Control Server but the controls do not operate as expected:
- Make sure you have opened the example configuration in Halogen (ControlSystemSample.hal)
-
Check to see if you are using 0 as a device channel code in your AMX system
note: 0 is a valid control number in Halogen (and other external control systems) but a device channel code of 0 has special significance in AMX. An AMX event handler with a device channel code of 0 fires when any event of that type is received from the device. For instance, pressing any button on a touch panel will trigger an event from device channel code 0 resulting in a message erroneously being sent to HAL control 0.
To avoid using a control number of 0 in Halogen
- Open the Control Systems dialog by clicking on the Control Systems icon in the Processing toolbar
- Select each tab (Level, Select, Toggle and Command) in the Control Systems dialog and verify that none of the controls have a HAL control number of 0 assigned to them
- If a HAL control has a number of 0 assigned to it change it to a non-zero HAL control number that matches the device channel code of the corresponding user interface widget in the AMX touch panel.